About the Exchange

A national platform for the people who shape social care

A Northern home for a national conversation.

A national exchange for providers, commissioners and sector leaders.

Though North-West rooted, NWCEX convenes leaders from across the UK to share best practice, confront the sector's hardest challenges, and build the relationships that improve outcomes for service users. We are a premium forum, a growing executive network, and the place where the future of care is discussed candidly.

✓Children’s & adult social care providers
✓Commissioners & local-authority partners
✓Industry experts & sector entrepreneurs
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Leadership Platform
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Executive Network
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National Conversation

Our Story

Why the Exchange was created

The North-West Care Exchange was created because the sector needed more than another conference. Founders Bonita Santos and Kudzayi Samuriwo set out to build a premium, candid forum where commissioners, providers and leaders could meet as peers to share practice, challenge thinking, and form relationships that last beyond a single day.

Though North-West rooted, the Exchange was always intended as a national conversation: a Northern home for the people who shape social care across the UK.

On 22 August 2026 that vision became real. The inaugural North-West Care Exchange gathered at the Landmark Deansgate Hotel in Manchester under the banner Redefining the Norm a full day of keynotes, panels and conversation, followed by an evening gala dinner.

The conversation continues. The next Exchange is on Saturday 28 November 2026 in Manchester, at the Radisson Blu Hotel, Manchester Airport (confirmation pending).

Why It Matters

The conversations that move the sector forward

Meaningful Networking

Meaningful networking opportunities, lasting professional relationships, and direct access to senior leaders and decision-makers creating opportunities for collaboration and business growth.

Financial Sustainability

Practical strategy for funding, margins and long-term operational resilience.

Workforce & Leadership

Develop leaders and tackle workforce pressures with peers who understand them.

Collaborating with Decision-Makers

Build effective, transparent relationships that improve outcomes for service users.

Leadership & Governance

Strengthen boards, governance and decision-making at the top of care organisations.

Innovation & Scaling

Grow and modernise care services without losing sight of quality and people.

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NWCEX North-West Care Exchange

A Northern home for a national conversation a growing platform for social care leadership.

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